Family Advisory Council

The Family Advisory Council (FAC) is a group of parents, family members and community members who volunteer their time to serve on this council. Working together with health care professionals and leaders at McMaster Children's Hospital (MCH), the FAC supports, encourages and promotes Family-Centered care at MCH. The FAC provides support to staff and physicians in all parts of service that relate to patient and family care.

The Hamilton Health Sciences (HHS) and MCH believe that family-centred care is one of the best ways to enhance and improve the quality of care for patients. Family-centred care involves, recognizes and respects the partnership among the patient, family and health care provider. Patients and families are seen as partners working with the health care team. At the core of family-centred care are the standards of respect, participation, information sharing and collaboration. 

The FAC is dedicated to promoting excellence in principles and practices of family-centred care. This is done within the framework of upholding Hamilton Health Sciences values of respect, caring, innovation and accountability.

Our Goals

  • The FAC’s primary goal is to advocate for family-centred care at MCH
  • To assist in identifying and responding to the needs and priorities of patients, clients and families through teamwork with staff
  • To promote and create opportunities for communication and collaboration among patients, clients, families, community partners and MCH staff
  • To advise MCH leadership, from a family point of view, on practical ways to improve the quality of care provided to patients and families
  • To help with the development and improvement of access to information, support, and educational resources which will help patients, clients and their families become better advocates

The FAC advises and makes recommendations to the president of MCH, with respect to any matters affecting the establishment, development and delivery of family-centred care for patients of the hospital and their families.  The Council is also a member of the Canadian Family Advisory Network and is involved with many national projects.

Youth Advisory Council 

The  Youth Advisory Council (YAC) is a sub group of the Family Advisory Council. Developed in 2010, the Youth Advisory Council has eight members who range in age from 12 to 17 years.

Members of YAC are current or past patients or siblings who volunteer their time to serve on this council.

The members are involved with many efforts including the design and planning process for the new McMaster Children's Health Centre, which is currently under construction.

YAC was actively involved in bringing the CLICK program (Child Life Interactive Computers for Kids) to MCH. CLICK is designed to improve the patient experience through the power of play and to help create a sense of being normal for those children who are in the hospital for long periods of time.